Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Monica Maddox
Office Hours
After Hours by Appointment
Address
Lakeland, FL 33801-6556
Corner of Lynncrest Rd. and Bartow Rd. Next to Heart of the Father Ministry.
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
-
Phone
(863) 262-4504
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
-
Phone
(863) 262-4504
Languages
Simple Insights®
Volunteering at a school
Volunteering at a school
Volunteers in schools are an integral part of helping students and teachers. There are countless ways for you to give back, starting today.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Preparing your home for an earthquake
Preparing your home for an earthquake
Before an earthquake happens, help prepare your family and your home with an earthquake preparedness plan.
Social Media
Viewing team member 1 of 3
Enrique De Los Santos
Customer Service Representative
License #W850235
As a Team Member at our agency, I enjoy helping new customers get started while also taking care of our current policyholders. For me, insurance is about more than just policies—it’s about building relationships, meeting new people, and helping customers find options that fit their individual needs. I grew up in Florida and am proud to call the Sunshine State home. Outside of the office, I’m a husband and proud father of two girls. I value family, relationships, and being someone people can count on, both personally and professionally.
Viewing team member 2 of 3
Erin McCauley
Customer Service Representative
License #W537278
My name is Erin, and I’m proud to have spent the past seven years with State Farm. Throughout my journey, I’ve had the opportunity to grow professionally, build meaningful relationships, and help make a positive difference for the people we serve. I’m grateful for the experiences and connections I’ve made along the way, and I look forward to continuing my journey with this office, growing alongside our team, and serving our customers for many years to come.
Viewing team member 3 of 3
Kayley Hansen
Customer Service Representative
License #G327751
Hello! My name is Kayley, and I’m a part-time Customer Service Representative at the office. I originally joined the team as an intern and am excited to now continue serving our customers in my part-time role. I’m currently a student at Florida Southern College here in Lakeland, where I’m pursuing my bachelor’s degree in marketing. Outside of work and school, I serve as the Vice President of Recruitment for my Alpha Delta Pi sorority chapter and am an active member of Delta Sigma Pi, a professional business fraternity. I’m grateful to be part of this community and look forward to helping you with your insurance needs!