State Farm® Insurance Agent Monica Maddox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mason Collins
May 5, 2026
"My experience with Monica and State Farm was exceptional!"
John McCants
May 5, 2026
"Monica went over and beyond and took care of all of our insurance needs. Monica and her staff ROCK💥💥💥"
Angelo RIvera
May 3, 2026
"Monica and her team are absolute professionals. They truly embody the 'good neighbor' spirit by taking the time to explain coverage options and ensuring you have a Personal Price Plan that actually fits your needs. If you’re looking for a knowledgeable and welcoming agency in the Lakeland area, I highly recommend them!"
"Wow, Angelo! This means everything to us that you took the time to leave such a fantastic 5-star review. We’re thrilled you appreciate us as GOOD NEIGHBORS and that our PERSONAL PRICE PLAN stood out to you. Your support truly motivates us to keep delivering the best service possible. Thanks again, Monica "
Kim Carter
April 29, 2026
"5 star service. Customer service is knowledgeable and helpful. I can always depend on Monica and her staff to help me whenever I am in need of assistance."
"Thank you so much for your 5-star review, Kim! We truly appreciate your kind words and support. It means a lot to us. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Looking forward to serving you again soon! Thank you, Monica "
Alexander Putnam
April 27, 2026
"Thanks so much to Enrique. He made our insurance transition smooth and easy from NY to FL. Very courteous and friendly."
"Thank you so much for your kind review of Enrique! It’s truly rewarding to know our team was able to make the transition smooth and easy. We appreciate your support and look forward to continuing to provide excellent service. Thank you, Monica @ State Farm"
James Giaccone
April 17, 2026
"Enrique called me out of the blue, usually don’t answer calls I don’t recognize. He was able to provide me with substantial savings on my auto insurance premium. Great customer service, will be sending people to Enrique. Thank you sir!"
"Thank you so much for the kind review about Enrique. I love hearing that we were able to save you some money. Even more, I appreciate you trusting us with your loved ones. The biggest compliment is when you refer us to your friends and family—thank you for that! Monica @ State Farm"
Ted Cente
April 17, 2026
"A very pleasant person, knowledgeable about insurance, and patient with me."
"Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out! Monica @ State Farm "
Deanna Grows Success
April 13, 2026
"Monica and her team are GREAT! Such a pleasure to speak to, great customer service and very detailed when answering questions. Highly recommend giving them a chance to better service you!"
"Thanks so much for the awesome review! I am thrilled to hear you had a great experience. We’re always here to help and really appreciate you recommending us. Looking forward to helping you again soon! Monica @ State Farm"
jill seymour
April 11, 2026
"Super helpful, professional and patient with all of my questions."
"Jill, we greatly appreciate you leaving us a 5-star review. I'm glad we were able to answer your questions. Thank you, Monica @ State Farm."
Jeffrey Hernandez
April 9, 2026
"I’m new to State Farm, first impression went well. Enrique provided excellent customer service and helped me get exactly what I needed for my vehicle. This guy knows how to treat ppl, he’s a great human being who makes the insurance business feel like you’re talking to a friend who has your best interest in mind. I hope the company you work for rewards you for the exceptional experience you provide your customers. Thank you!"
"Thanks so much, Jeffrey, for the awesome review of Enrique! It really shows what a great asset he is to our agency. We love getting feedback like yours about our team members. It’s great to hear that he knows how to treat people and that he’s just a genuinely good person. We greatly appreciate you taking the time to leave us a review. Thank you, Monica @ State Farm"
Paul Hutson
April 7, 2026
"Enrique did a great job helping us get the auto policy going. We saved 40% over our current policy. We are were very happy with the on-boarding. We look forward to w8with Monica and her staff."
"Wow, Paul, thank you so much for your review! We love hearing that we were able to save you money. We’re also looking forward to building a great relationship with you. Feel free to stop by anytime—we look forward to meeting you! Thank you, Monica "
Jessica Kachmarik
March 23, 2026
"Amazing customer service ! Monica is knowledgeable, professional & courteous. So excited to be a customer and we look forward to watching your success as an agent."
"Jessica, thank you so much for this wonderful 5-star review! You have been with me throughout this journey into agency, and your feedback means everything to me. Monica @ State Farm"
Duane Foist
March 16, 2026
"Great staff and great rates.extremely helpful"
"Duane, thank you for leaving us a great 5-star review. It was a pleasure meeting you. Monica @ State Farm"
Janice Fletcher
March 11, 2026
"Saved me BIG BUCKS $$$ on my auto policy! I will be switching all of my insurance needs to Monica. Her staff is courteous, professional and energetic. New business with years of experience."
"Janice, we really appreciate you leaving us a 5-star review and your kind words about our customer service. Monica @ State Farm"
BEASTMODE
March 10, 2026
"Wonderful service!!!"
"Thank you Beastmode- so sweet of you to leave us a 5 star review. Monica @ State Farm"
Alisha Lester
March 10, 2026
"Great experience with this new State Farm office! Monica & her team are very professional, responsive, and truly care about helping customers understand their coverage. I appreciate them taking time to answer questions and make sure everything is handled properly. Highly recommend!"
"Thank you Alisha, we are grateful you took the time to leave us such a great review. Let us know if we can do anything else for you. Monica @ State Farm"
Jack Gillespie
March 10, 2026
"Monica is exceptional to work with. She genuinely takes time to understand my needs and offers personalized advice. Highly trust and recommend given her true care, responsiveness and reliability."
"Wow, Jack! We really appreciate the wonderful words you shared in your 5-star review. Monica @ State Farm"
Audrey Kilpatrick
March 10, 2026
"Professional, kind, and a wonderful agent and staff! Monica makes insurance easy!"
"Thank you Audrey for taking the time to leave us a 5-star review. We greatly appreciate your business. Monica "
Teresa Connell
March 10, 2026
"Call Monica for all your insurance needs. 25 years of experience. Her and her team are so helpful!"
"Thank you so much for your amazing 5-star review! It truly means the world to me! -Monica "
Denise Tunnero
March 10, 2026
"Monica is now my go to agent!! She is very knowledgeable and personable.She took her time with me and answered all of my questions.. I will definitely be referring friends!!!"
"I really appreciate you and Joe stopping by to see me. I’m looking forward to many more appointments with you both. Thanks so much for your business! Monica "
Dane Hawkins
March 9, 2026
"Monica has answered any policy questions for me promptly and informed me of any changes that were made or needed to better my coverage with state farm"
"Thanks so much, Dane, for the awesome 5-star review! I really appreciate your business and trusting me with your insurance needs. Monica "